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Contact Information

All questions or comments can be emailed to customerservice@maxshoppers.com

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Return Policy
 

At MaxShoppers.com, we understand that it can be difficult purchasing online since you can't see and touch the product you will actually be receiving. This difficulty is eliminated by the "30-Day Product Evaluation Period." We give you 30 days from the date of purchase to make sure you're completely satisfied with your purchase. If the product you ordered from MaxShoppers.com doesn't totally meet your expectation, then just notify customerservice@maxshoppers.com and we will completely refund you the price of the product* including tax (not including shipping charges) after we have received the product.

Returned products will not be accepted if they have been used and/or not in the condition they were in at the time of purchase.

Return Process

1) Send an email to customerservice@maxshoppers.com with the order number in the subject line and the reason for returning the product in the message. (email must be sent within 30 days from the date of purchase)

2) Ship the product with all the original packaging, tags & labels to:

      MaxShoppers.com
      (Returns)
      2393 Bateman Ave.
      Irwindale, CA 91010

*A 15% repackaging fee will be charged to all products returned without original packaging, tags & labels. Tags & lables can not be removed from product

   
Shipping Rates

MaxShoppers.com offers different FREE SHIPPING promotions for orders exceeding a dollar amount. Click here for current promotions.

MaxShoppers.com ships via UPS for all orders. Shipping options are provided when you place an order and pricing is directly calculated through UPS to insure precise shipping charges.



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